Many moons ago, I started reading blogs and shortly thereafter I started reading them. I became discouraged because I read many writers, far more talented than me and the ease with which they elucidated the very points I wanted to make but so much more elegantly and completely that I just gave up. Gerard of American Digest was one such writer. His facility with prose and his ability to evoke emotion was remarkable. I linked to him once with my nascent blog and he was kind enough to reach out to me and thank me for the link. I literally had zero readers. Just like now. But that was the measure of the man. He took the time to reach out to me and genuinely thank me for the link. The closest I ever had to meeting the man was meeting Morgan in person. Morgan and Gerard were friends. They had an evident mutual respect for their respective works. I never met Gerard, didn't know the man personally but having read his work I had a sense of the man. He's dying now. If
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1) Cable internet is a shared connection so if you've got a lot of people near you using it also (especially if they're heavy users) your performance will suffer.
2) Your cable line could have an issue. That happened to me a little while ago.
3) Get your cable modem as close to where the line enters the house as possible. My performance used to be a lot worse so now I have it split immediately after the line enters the house and performance is better.
4) Make sure you're using a high-speed splitter. That makes a difference as well.
5) Try this test and see how it rates you: http://reviews.cnet.com/internet-speed-test/
6) You can always call Comcast Customer service and have them test the connection remotely.